RAM chips are located inside your laptop and usually consist of one  or two chips. It is very common for one or sometimes both RAM chips to  partially or completely fail. A partial fail would occur when one or  more bits or bytes cannot be read or written to reliably every time. A  complete fail occurs when none of the RAM can be read or written to.
You may notice any of the following that may be caused by a faulty or failing RAM chip that is located inside the laptop:-
1.  The laptop will not power up to a bios screen; the power lights usually  come on and sometimes the internal speaker may beep. Most laptops do a  partial test of the RAM on power up and will not produce a picture if  this test cannot be done due to a failed chip, however, if there is a  partial failure of the RAM chip a bios screen may be seen with a RAM  error message. The laptop's own RAM test is not usually extensive and  may not indicate a fault when there is only a partial RAM fault. The  laptop may not power up when ‘hot'. Sometimes, RAM will fail when it has  warmed up preventing the laptop restarting when it has been on for some  time. If the laptop is left long enough to completely cool down then it  may start correctly.
2. The laptop may show a bios screen and start  to load Windows. At some time in between, the load may stop and crash  randomly every time the laptop is powered up. This would usually occur  due to a partially faulty RAM; as Windows loads and using different RAM  locations it may access a faulty byte and crash. Strange screen effects  may be seen depending on where the faulty byte or bytes are located in  the RAM.
3. The laptop may power up as normal and then crash or  restart at random during use. This may occur due to either a partial or  complete RAM failure. Sometimes a RAM chip will fail completely or  partially as it warms up.
4. If regular ‘blue screens of death' are  seen  either during power up or normal use then the RAM may be faulty or  failing especially if the error says ‘IRQL_Less_or_Not_Equal', however,  viruses and other hardware failure could give the same indicators.
5.  Sometimes the laptop will apparently work normally but will ‘lock up'  or reset when a particular program is run. This often occurs with large  programs that make a lot of use of graphics especially if only a few  bytes are faulty in a RAM chip. If may only occur after several hours  use when the RAM chip has fully reached its operating temperature.
6.  Occasionally, the screen graphics will distort or change to blocks or  lines, the laptop may still seem to work or maybe crash. This may  indicate a RAM chip fault; however, it is more likely to be a faulty  graphics chip or graphics RAM fault.
Unfortunately, many of the  crashes listed above can be caused by faults other than defective RAM,  however by swapping and changing RAM chips should allow diagnosis.  Laptops may come with one or two RAM chips. If there are two RAM chips  then remove each in turn and see if the fault is corrected. If so then  you have probably isolated the faulty RAM chip. If you only have one RAM  chip inside your laptop then you could try swapping it for a new chip.  There are many RAM test programs available; however, they are not always  reliable at diagnosing partial RAM chip failure. Sometimes it is  necessary to change the RAM to eliminate partial RAM chip faults.
Saturday, August 6, 2011
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